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Pepa & Company - Spanish Clothing for ChildrenPepa & Company - Spanish Clothing for Children

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FREE DELIVERY ON ALL ORDERS OVER £150

(TO ANY UK MAINLAND ADDRESS)

Delivery & Returns

We are on a mission to dress the children of the world well! We deliver to UK, Europe and Worldwide.

You can also pick up your order for free from our London concept store.

We will send you a text message when your order is ready to collect at the store, normally the same day! (You will have 15 days to collect it). To collect the parcel, it is necessary to show the order number and the credit card with which you bought your item.

FREE Delivery within the UK when you spend £150 or more.

Stock permitting, all orders are dispatched the same day it is placed, Monday-Friday. If for any reason any item is out of stock we will contact you as soon as possible.

All deliveries will require a signature.

  WHERE TO

  DELIVERY SCHEDULE

  PRICE

  Collect at Concept Store

  Mon – Fri 10am – 5pm 

  FREE 

  FREE UK DELIVERY 

  On all orders over £150

  FREE 

  UK STANDARD

  2 – 3 working days 

  £3.99

  UK EXPRESS 

  Next working day*

  £9.99

  EU STANDARD

  2 - 4 working days

  £9.99

  EU EXPRESS

  1 – 3 working days 

  £22.00

  Worldwide STANDARD 

  5 – 7 working days

  £15.99

  Worldwide EXPRESS

 1 - 3 working days

  £28

 

* When you order Mon – Thursday before 1pm 

Returns.

If for any reason you are unhappy with your purchase and wish to return it, we are happy to offer a full refund or exchange.

The items you are returning will be refunded on the condition that it is received by us in perfect, saleable condition, all original labels and tags are attached, and it shows no signs of having been worn or washed. 

You must send it back within 15 days since your parcel arrived to your delivery address and we would appreciate if you tell us your intention to send them back to us during the next 7 days you receive them. 

Pepa & Co is not liable for postage costs.

Please, if you live abroad Europe and you need to return any garments, make sure to complete your customs return form selecting "return items" Our depot wont accept responsability for taking parcels charged by customs Duty or import VAT, consequently those items will be send back to you. 

Please, send them to: 2, Michael Road, Cooper House. Unit 2T Pepa & Co. SW6 2AD LONDON

You can return a gift. We all get gifts we don’t like sometimes.  We don’t want you to worry about putting on a fake smile – if you would like to exchange it there’s no problem. Simply let us know your order number.. You can exchange it for a different item of the same value, or more providing you pay the difference.

Please note postage & packaging costs will be incurred for gift exchanges. We recommend you return items via a recorded delivery service, as Pepa & Co cannot accept responsibility for any lost or damaged items. Your statutory rights are not affected by our returns policy

Handmade Bespoke garments. For any of our very special handmade and bespoke garments in Spain, we are not able to offer a return or exchange. This items are specially handmade for your baby, using the specific meassure you give us. 

Please note, this items are unique pieces handmade with vintage material like laces, so each of them are unique and you may find some little vatiations on it that wont affect the design, style and look shown on the picture. 

 

CONTACT US

Email us:
hola@pepaandcompany.com

Call us:
+44 (0) 203 489 4025

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