Nurse Mouse

We deliver worldwide!

Delivery information

FREE DELIVERY WORLDWIDE USE CODE: STAYATHOME (Orders over £120)

We're still open and shipping!

Whilst everyone is practising social distancing, and staying home in these unprecedented times, at Pepa & Co, we want to let you know that, we are still open for business and working hard to deliver your orders with minimum delay.

Our team, suppliers & partners are abiding by the advice of the World Health Organisation & Public Health England to ensure all our deliveries our picked & packed in a safe environment and are teams stay fit and healthy!

Although our flagship store in Belgravia, London may be closed, our Online Shop remains fully open for business for all our amazing customers & potential new ones!

As things are changing daily, we are keeping track and following all guidelines that our government is providing. We hope that you enjoy and cherish your time at home with your little ones, carry on supporting Pepa & Co and keep shopping our beautiful exclusive collections.

Please see below for some questions we have been getting recently. If you can’t find yours, please email us at hola@pepaandcompany.com and we will get back to you. We also have a chat online which is open 10am-6pm GMT, or please leave your email and we will get back to you within 16hrs, if you have questions directly about your shopping experience.

The delivery timeframes indicated above are business days only. Please also note that these delivery times are only estimates and unfortunately cannot be guaranteed.

All our orders are shipped using DHL On Demand Delivery to ensure the best service and flexibility when you receive your package.

For more information regarding our Deliveries including overweight items, customs, and further delivery options, please read here.

RETURNS

Love and care goes into every Pepa & Co garment, however, if you are unsatisfied with your purchase or wish to exchange, we are happy to order a full refund or exchange within 60 days of receiving your item.

Returned merchandise must be in original condition, with all tags and original labels still attached. Garments must not have been worn or washed. If you are returning shoes, please return in the original box, placed within another box or bag with a label.

For more information regarding our Returns please read here.