We are on a mission to dress the children of the world ! We deliver to UK, Europe, US and Worldwide.
You can also pick up your order for free from our London showroom.
We will send you an email when your order is ready to collect at our showroom, normally the day after you place your order! (You will have 15 days to collect it). To collect the parcel, it is necessary to show the order number and the credit card with which you bought your item.
FREE Delivery within the UK when you spend over £150
FREE Delivery within Europe when you spend over £200
FREE Delivery to the US when you spend over £250
Stock permitting, all orders are dispatched the same day it is placed, Monday-Friday. If for any reason any item is out of stock we will contact you as soon as possible.
All deliveries will require a signature.
|WHERE TO||DELIVERY SCHEDULE||PRICE|
|Collect at Concept Store||Mon – Fri 10am – 5pm||FREE|
|FREE UK DELIVERY||On all orders over £150||FREE|
|UK STANDARD||2 – 3 working days||£5.99|
|UK EXPRESS||Next working day*||£9.99|
|FREE EU DELIVERY||On all orders over £200||FREE|
|EU STANDARD||2 - 4 working days||£12.99|
|EU EXPRESS||2 working days*||£22.00|
|FREE US DELIVERY||On all orders over £250||FREE|
|Worldwide STANDARD||3 – 5 working days||£17.99|
|Worldwide EXPRESS||3 working days*||£28|
* When you order Mon – Thursday before 1pm
If for any reason you are unhappy with your purchase and wish to return it, we are happy to offer a full refund or exchange.
The items you are returning will be refunded on the condition that it is received by us in perfect, saleable condition, all original labels and tags are attached, and it shows no signs of having been worn or washed.
You must send it back within 15 days since your parcel arrived to your delivery address and we would appreciate if you tell us your intention to send them back to us during the next 7 days you receive them.
Please, send them to:
Ground Floor North, Landmark House,
Hammersmith Bridge Rd,
W6 9DP LONDON
Pepa & Co is not liable for postage costs.
Please, if you live abroad Europe and you are returning any of our products, make sure to complete your customs return form with following description "British return goods". Our depot services won't take parcels charged by customs Duty or import VAT, consequently those items will be send back to you.
You can return a gift. We all get gifts we don’t like sometimes. You can exchange them within 15 days. Simply let us know your order number. You can exchange it for a different item of the same value, or more providing you pay the difference.
Please note postage & packaging costs will be incurred for gift exchanges. We recommend you return items via a recorded delivery service, as Pepa & Co cannot accept responsibility for any lost or damaged items. Your statutory rights are not affected by our returns policy
Bespoke handmade garments & Celebration collection
Any of our very special bespoke and handmade garments in Spain are not refundable or exchangeable. Either any garments from our Celebration collection. This items are specially handmade for your child, using the specific measurements.
Please note, this items are unique pieces handmade with vintage material like laces and fabrics, so each of them are unique and you may find some little variations on it that won't affect the overall design, style and look shown on the picture.