The following terms and conditions govern the use of this website and outline the legal responsibilities and obligations that shall exist between you and Pepa & Co. Pepa and Co. Ltd is a registered company in England & Wales, registration no. 8622990 VAT no. GB167 0685 86 By visiting www.pepaandcompany.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.


All our promotional codes are valid for a limit period of time. Codes are limited to one per person, per order and not valid with other promotional offers.

Please note: No code will be valid to use in conjunction with other Pepa & Co offers or for orders including any products from our celebration line. 


Pepa & Co. offers the following payment methods: Visa, Visa Electron, Mastercard, Paypal, American Express, ApplePay and AmazonPay.

In order to guarantee a secure and pleasant shopping experience, pepaandcompany.com uses secure payment technology.  The data is transmitted SSL-encrypted. After verifying that the card is included in the SET system, the system will contact the card-issuing bank to enable the buyer to authorize the purchase. When the bank confirms the authenticity, the payment will be charged to the card. Otherwise, the order will be canceled.



We are on a mission to dress the children of the world with beautiful clothing!
We deliver to UK, US, Europe and Worldwide.

We are open online as usual and working hard to deliver your order worldwide with minimum delay. 

Stock permitting, all orders placed before 1pm GMT are dispatched the same day, Monday-Friday. If for any reason an item is out of stock we will contact you as soon as possible by email.  You will receive an email confiriming your order has been fulfilled. Please check your junk folder, as sometimes emails end up in there.

All deliveries will require a signature.  Please kindly be aware that by changing this term with our courier service and opting for a non signature service, client will be fully responsible for arrival of the parcel as we won't be able to track your parcel. 

Pepa & Co advises to not opt for a non signature service. Your delivery fee includes a signature service and this is important to ensure your parcel arrives safely to you. 

Please be advised that you are responsible for any customs fees or taxes imposed by your country. We cannot declare that a purchase is a gift on a customs form. This is a federal offense in the US and carries severe penalties.




Collect at Concept Store

2 working days



On all orders over £150



2 – 3 working days



Not Available (due to Covid19)



On all orders over £200



2 - 4 working days



Not Available (due to Covid19)



On all orders over £250


Worldwide STANDARD

3 – 5 working days


Worldwide EXPRESS

Not Available (due to Covid19)


* When you order Monday – Thursday before 1pm

* Express will resume after lockdown has eased.


If for any reason you are unhappy with your purchase and wish to return it, we are happy to offer a full refund or exchange within 28 days of receiving your item.

The items you are returning will be refunded on the condition that it is received by us in perfect, saleable condition, all original labels and tags are attached, and it shows no signs of having been worn or washed, including the original tags and the filled return form. If you are returning shoes, you must place them in another box/bag and do not use the shoe box to adhere labels to.

Due to the current situation we have extended our return policy (for all orders bought between 20.03.20 - 30.06.20). 

You must send it back within 60 days since your parcel arrived to your delivery address and we would appreciate if you tell us your intention to send them back to us during the next 7 days you receive them.

Pepa & Co is not liable for postage costs, however we understand due to circumstances you may not be able to leave your home. If you have any inquiry regarding this matter it is best for you to contact us via email: hola@pepaandcompany.com for us to discuss the best possible options.

Please, if you live abroad Europe and you need to return any garments, make sure to complete your customs return form selecting "return items" Our depot won't accept responsibility for taking parcels charged by customs Duty or import VAT, consequently those items will be sent back to you. Please, send them to:

40 Elizabeth Street,  Belgravia, 

You can return a gift. We all get gifts we don’t like sometimes. We don’t want you to worry about putting on a fake smile – if you would like to exchange it there’s no problem. Simply let us know your order number. You can exchange it for a different item of the same value, or more providing you pay the difference.

Please note postage & packaging costs will be incurred for gift exchanges. We recommend you return items via a recorded delivery service, as Pepa & Co cannot accept responsibility for any lost or damaged items. Your statutory rights are not affected by our returns policy

Please note: All tights and socks are on final sale and cannot be returned for hygiene reasons.

For any of our very special bespoke garments handmade in Spain, we are not able to offer a return or exchange. These items are specially handmade for your baby, using the specific measure you give us.

Please note, these items are unique pieces handmade with vintage material like laces, so each of them is unique and you may find some little variations on it that won't affect the design, style and look shown on the picture


Pepa & Co. gift cards, and/or E-gift cards ("Gift Tender") can be used or redeemed online and in our London’s flagship store. (Subject to website terms and conditions).

Gift Tender may be exchanged for goods the price of which being equal to or lower than the balance or value of the Gift Tender. Gift Tender can be used as complete or partial payment. If a purchase exceeds the redeemer's Gift Tender balance or value, the remaining amount must be paid with another method of payment. If any item purchased with Gift Tender is subsequently exchanged for an item of a lower price or refunded, any money owing to you will be refunded via the form of Gift Tender originally used for such purchase.

Gift Tender cannot be resold, transferred for value or exchanged for cash. No cash change will be given on purchases made using Gift Tender. Gift Tender cannot be used to purchase other Gift Tender.

Gift Tender cannot be returned or refunded, except in accordance with your legal rights.

Pepa & Co. shall not be liable or responsible for lost, stolen, destroyed or damaged Gift Tender, or if Gift Tender is used without your permission. Pepa & Co. is unable to replace Gift Tender if lost or stolen.

Pepa & co. reserves the right to refuse to accept any Gift Tender (and to take alternative forms of payment) which it deems to have been tampered with, defaced, modified, duplicated, damaged, or which otherwise is suspected to be affected from fraud.

By purchasing, using or accepting Gift Tender you confirm your acknowledgment and acceptance of these terms and conditions. Pepa & co. reserves the right to amend these terms and conditions from time to time, without notice and to take appropriate action, including the cancellation of Gift Tender, if, in its discretion, it deems such action necessary. This does not affect your legal rights. 


Gift Cards can be activated with a minimum value of £30 and a maximum value of £500, as applicable. Gift Cards are valid for 12 months from date of issue.

There are no limitations on how many times a Gift Card can be used (until the balance is £0.00). If you do not spend the entire balance on a Gift Card, the remaining balance will be updated after each transaction and shown on your printed till receipt. Gift Card balance inquiries can be obtained in store, online (Gift Card balance check page) or by emailing our customer service at hola@pepaandcompany.com


Last updated July 2019

At Pepa & Co we always take your privacy very seriously and never gives your details to any external third party and has a strict zero spam policy.

It is important that you read and understand the privacy policy as it will explain what personal information we collect from you and why we do this.

Visitors and customers of the www.pepaandcompany.com site have a right, at any time, of access, modification, correction, and suppression of data, which relate to them.

If you require further information about our privacy policy, please go to the ‘Contact Us’ section of our website and send us an e-mail. If you wish to talk to a pepaandcompany.com customer care representative please call us on +44 (0) 208 016 7401


We may collect and process the following information about you:

Information that you provide by filling in forms on the Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material to us or requesting further services.

Details of transactions you carry out through our Website and of the fulfillment of your orders.

If you set up an online account with us, we will store your password.

Details of your visits to our Website and the resources that you access. This may include where you are geographically, your browser and device type, the pages you viewed, the duration of your visit and any search terms used.


We will use this information to process your order, including delivery, payments, and returns.

To understand your needs and provide you with a better service

To offer you promotional emails about new products, to send you special offers and promotions if you have consented for us to do. You may opt-out of receiving these messages at any time.

To assist in the detection and prevention of fraud.

Information collected about customers browsing habits is used to improve our website according to your preferences and needs.  See about Cookies below.

Our Delivery Partner has access to your details for delivery purposes only.


The contents of every page of this website (including images, graphic designs, logos, photographs, text and coding) are the copyright trademark and registered trademark of Pepa and Company Ltd.

The copying, modification, distribution, reproduction or incorporation into any other work is prohibited without permission. All brands and commercial names used in this page are the property of Pepa and Company Ltd and are protected by law.


Unless a specific agreement is signed by both parties (any agreement must be signed by a Director of Pepa & Co. Ltd.) by agreeing to work for Pepa & Co Ltd as Full Time, Part Time employee or Freelancer, providing branding assets, e-commerce or lifestyle imagery or goods, upon receipt of full payment - Grant to the Company (Pepa & Co. Ltd) the full, exclusivity and worldwide rights for the full usage of them in perpetuity. 


Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate. For further information about cookies: www.allaboutcookies.org.

If you register with us or continue to use our Website you agree to our use of cookies.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.